Google’s chatbot panic

Cory Doctorow:

The really remarkable thing isn’t just that Microsoft has decided that the future of search isn’t links to relevant materials, but instead lengthy, florid paragraphs written by a chatbot who happens to be a habitual liar – even more remarkable is that Google agrees.


Every successful Google product except search and gmail is an acquisition: mobile, ad-tech, videos, server management, docs, calendaring, maps, you name it. The company desperately wants to be a “making things” company, but it’s actually a “buying things” company.

The last time Google went into full-on panic mode, the result was Google+, which was actually a great product that Google bungled spectacularly.

Mitch Wagner @MitchW